privacy policy

exCLUEsive games (we, us) privacy policy document helps you understand what personal information we collect about you, how we collect it, what we use it for, and what rights you have regarding your personal data.

We are committed to protecting the privacy of our customers. The GDPR requires that we provide certain information to our customers (you) in our privacy policy, including:

  • the personal information we collect;

  • the third parties with whom we share personal information;

  • the length of time we keep personal information;

  • our customers’ rights regarding our use of their personal information; and

  • how our customers can contact us with privacy-related requests.


This Privacy Policy does not apply to the practices of third parties that we do not own or control.

1. Personal information we collect:

  • To fulfil your order on our website link, you must provide us with the following personal information:

    • your full name

    • email address

    • phone number

    • and payment information.  

  • Marketing and communication data - may include your preferences in receiving any marketing communications from us.

  • If you choose to communicate with us (for example, through our website, email, telephone, SMS, or social media) we will record the fact that you have contacted us and may retain the content of your communication, together with your contact details and our responses.


Please be aware when you use our website, we automatically receive information from your web browser or mobile device and collect certain computer information by the interaction of your mobile phone or web browser with our website. This information is typically non-personal Information. We do not record and store this information.

2. How do we use your personal information:

We collect, use, and share your information, including:

  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

  • we may use the information you provide in order to customize our website as needed. This may include using your name as a testimonial (with approval), and knowing the demographics we need to target to run our social media ad campaigns.

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim (such as retaining information about your purchases)


3. Information Sharing and Disclosure:

Information about our customers is very important to us. We do not sell, rent or otherwise provide your personal information to third parties for marketing purposes. We may provide your personal information for very limited reasons and in limited circumstances, as follows:

  • Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


4. Data Retention:

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, if you opt-in to our e-mail list, you will be on our e-mail list until you unsubscribe if you so wish.


5. Your Rights:

You have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information.

  • Complain. If you wish to raise a concern about our use of your information, you have the right to do so with your local data protection authority.

You may request that we provide you with any personal information we hold about you which we require in writing.


We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email or through the private messaging system on our website.


Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third party links

We do not include or offer third-party products or services on our website.

Contact us

If you have any questions or concerns, you may contact us in writing or call us on 0788427700.